First The Co‑operative Financial Services Sustainability Report is published, launching The Co‑operative Financial Services' approach to Sustainable Development
2005
The Co‑operative insurance Ethical Engagement Policy is launched
2006
Final separate The Co‑operative Financial Services Sustainability Report is published. Formation of Group-wide Corporate Affairs and Social
Goals department and commitment to Group-wide reporting.
2007
The Co-operative Financial Services undertakes a full rebrand across Bank, Insurance and Investment, including all printed material, signage, websites, branches and head office sites.
2009
Britannia merges with The Co-operative Bank, part of The Co-operative Financial Services. The merger creates a new, strong and ethical alternative to other high-street banks.