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CIS - Co-operative Insurance: UK assurance, mortgages, pensions
The Co-operative Bank : Customer Led, Ethically Guided
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Co-operative Financial Services Sustainability Report 2003
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Sustainability Report 2003
Chief Executive's overview
Reporting approach
Context
Partners
Indicators
Sustainability, governance and management
Delivering value
Social Responsibility
Ecological sustainability
Audit and commentary
Technical information

 

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Partners: developing relationships

Shareholders
Customers
Staff
Suppliers
Society
Co-operative movement
 

Partners
CFS has identified six groups, or Partners, upon whom its continued success is, to varying degrees, dependent. Overleaf is a summary of each of the Partners, together with details of what matters most to each of them in their relationship with CFS; together with an explanation of how performance is measured in these priority areas.

Unlike some organisations, CFS does not define 'The Environment' as a separate Partner. The relationship between business and the 'Natural World' is essentially non-negotiable (in contrast to the relationship with suppliers, staff, etc.). The activities of CFS and its Partners are ultimately governed by nature's limited capacity to generate resources and assimilate waste. For this reason, CFS assesses the degree to which value is delivered to each Partner in an ecologically sustainable (and socially responsible) manner.

Continue to: Shareholders

Assurance on the data and commentary detailed within this Report is provided by justassurance, in accordance with the AA1000 Assurance Standard. Follow this link for the auditors' assurance statement